19 - 20 June 2024 • London ExCeL
19 - 20 June 2024 • London ExCeL
From parking through to graphics and hospitality here you will find all the information on the supporting services you may need.
Catering, mains connections (electrics, water, waste etc) and fork lift services must be contracted with the venue or our partner suppliers listed here.
To ensure maximum onsite support, we recommend choosing our preferred suppliers for all your services.
Aztec is the official AV and computer equipment partner for the show.
They have technicians on-site for the duration of the show, so booking via them allows you to benefit from their expertise and support, if needed, throughout the show.
Aztec technicians are not able to offer install and stand-by support on other suppliers' equipment
Aztec have a 20% discount running until 3rd June 2024 - please see the Aztec Online Shop for more details. .
+44 (0)207 803 4000
Pre-booking is the only way to guarantee a space in the car park at the venue. The car park is designed for vehicles up to a maximum of 1.9m height, although there are a limited number of spaces for vehicles up to 2.8m.
To pre-book a space, go to the online booking platform here https://excellondon.aeroparker.com/book/EXCEL/Parking?parkingCmd=collectParkingDetails. It may be possible to park on the day without having pre-booked depending on the number of spaces that have been pre-booked. Payment can be made on site at the payment machines in the car park lobbies. Parking costs £25 per day.
If you’re using satellite navigation, please enter postcode E16 1FR for the entrance of the car park. You can also use the what3words app or go to the website, and enter the three word address ///cheer.events.began https://what3words.com/cheer.events.began.
Deadlines
ExCeL London Hospitality (ELH) is the exclusive venue catering partner for all hospitality and stand catering at ExCeL London.
Exhibitor stand catering is a drop and go service only
Choose from our wide selection of food and beverages including morning pastries, sandwich platters and a variety of drinks for all day refreshments and evening receptions. We also provide equipment such as high quality self-service coffee machines, water coolers and essentials such as disposable glassware and cutlery. This is a drop & go, self-service suitable for exhibitors wishing to provide ‘on the go’ catering for their stand visitors and staff.
This service is not available for meeting rooms outside of the exhibition halls or anywhere else in the venue.
Prices and ordering are available via the website
If you wish to have catering in a meeting room, away from the exhibition hall or would like staff to service your catering, please contact ExCel London Hospitality directly
Tea, coffee and water machines
We provide equipment such as high quality self-service coffee machines and water coolers full information including prices is available via the website.
Please note:
In order to comply with venue policy and to ensure that all health and safety procedures are successfully complied with, third party catering of any kind will not be allowed. Any food or beverage must be purchased from the venue’s exclusive catering partner ExCeL London Hospitality.
Providing your stand is left accessible there will be an overnight clean on Tuesday and Wednesday evenings. If you wish to organise additional cleaning please complete the order form here.
Waste disposal - Plan ahead and pre-order a waste disposal service for building materials and general rubbish that you may be unable to take away from site in your vehicle.
Please remember that any waste left on site will incur a surcharge for removal. Complete the order form here or contact exhibitororders@excel.london to book waste disposal services. You can also find more information on the webshop or contact the ExCel directly.
Full Circle Electrical Services is the official partner for all electrical work at the show. They are responsible for all electrical mains works, and all the shell scheme electrical services.
PLEASE NOTE:
Initial power connections to stands are made as soon as possible.
If your stand contractor requires power at the start of build-up a temporary supply has to been ordered prior to the show.
Full Circle Events & Exhibitions (the official event contractor) have now moved on to an online platform and orders can be placed for Electrics at businesstravelshoweurope2024.exhibitconnect.co.uk
Please note that each exhibitor will receive a unique username and password from Full Circle (via the exhibitors@exhibitconnect.co.uk) to be able to log onto the portal. Please check your junk/spam folder. If you are experiencing any technical issues with this service or need help with your orders, please contact Full Circle on 0161 393 3949 or email them at exhibitors@exhibitconnect.co.uk. If you are using a Contractor, to avoid any delay, please ensure you pass on your log in details to them.
PLEASE NOTE: All fork lift services must be contracted via our official partner ILS.
ILS can also help you with all your other logistical requirements to get items to or from Excel London and within the halls.
Contact the team via the ILS Website using the following password: BTS24.
Xpect Furniture are the official furniture provider for the show, please see their website for all details and place orders
Please contact them via their dedicated show online order system
01923 624538
Our official graphics partners are
Full Circle
Please contact Full Circle on 0161 393 3949 or email them at eehub@fullcircleeventsltd.co.uk.
Insite Graphics
Please see their website for details, and contact the team direct to place an order.
+44 (0)207 096 3201
Perton Signs
Please see their website for further details
+44 (0)20 8992 5775
As an exhibitor you must be insured for Public Liability to a minimum level of £2,000,000. If you do not currently have Public Liability Insurance, this can be obtained for the event from Hiscox (if based within the UK). International exhibitors will need to source insurance from a provider within their own country.
Please ensure that you have a copy of your policy documents with you, onsite at the event. Failure to comply will be at your own risk.
Please send a copy of your insurance to the Organiser
Although there is free, unsupported public access wifi available in the boulevard at ExCeL London, at busier times, this network may run slowly.
If a reliable internet connection is key to the success of your exhibition choose one of Excel's secure and reliable Internet connections for your stand. The network supports 5ghz Wi-Fi services for 1,000s of devices to use concurrently or use hardwired connections for faster connections.
If you need power for any device or service, you will need to contact the appointed electrical contractor for the event.
To organise a dedicated, hardwire connection for your stand, full details, prices and to order via the order form here or browse the website here.
Review the FAQ's for internet connection at the venue here
If you have any further questions please contact them
+44 (0) 207 069 4400
exhibitororders@excel.london
Mains Services (water, waste, compressed air)
If you need a water and waste connection for your stand kitchen, or to hire a sink, dishwasher or water heater complete and return their order form or contact the ExCeL London utilities team for more information exhibitororders@excel.london
+44 (0)20 7069 4400
To rig a banner or truss above your stand contact the ExCeL London core services team via the Rigging Order Form. All rigging needs to be ordered no later than Monday 20th May, no orders will be accepted after this date.
ExCeL Core Services
+44 (0)20 7069 4400
When considering rigging on your stand please bear in mind the below, any questions about this please contact the Organiser.
Full Circle Events & Exhibitions
0161 393 3949 exhibitors@exhibitconnect.co.uk.
Flow Design and Build
Rob Sutton / rob@flowdesignandbuild.co.uk
You can also check out the ESSA website which has a full list of their event supplier members.
ExCeL London is host to over 40 Gallery Meeting Rooms available for hire during the show. If you require additional meeting space during the show, please enquire with the ExCeL London team to discuss room availability and options. Room rates start at £800 for half a day and £1,500 for a full day.
+44 (0)20 7069 4602
salesenquiries@excel.london
The Visit Connect Scanning App is the mobile companion to the Visit Exhibitor portal. It is the best and easiest way to collect leads at the show, by using any smartphone or tablet.
The cost of the unlimited scanning app licence is £300 + VAT
The app will be available to purchase via your e-zone.
