Carol has over 26 years' experience in the travel industry. She previously worked for American Express as a Travel & Expense Consulting Manager where she worked with clients to focus on ensuring delivery of project objectives. More recently she was the Outsourced Travel Program Manager for American Express and was responsible for supporting the stakeholder lead in key sourcing activities, supplier management and assisting in the operational management of the EMEA & JAPA travel program. 

During her career, she has worked on a variety of engagements including hotel & air sourcing, programme management optimisation, policy redesign and change management projects. 

Based in central London, Carol enjoys travelling, playing badminton, and loves nothing more than spending quality time with her family