Midoco

MIDOCO Holding GmbH, headquartered in Hamburg, is a leading company in the development of software solutions for the international travel industry. With subsidiaries Midoco GmbH in Hilden and Umbrella Organisation AG in Wetzikon, Switzerland, they specialize in software for optimizing workflow processes. These include MIDOCO Midoffice, Umbrella.net Midoffice, and Umbrella Faces – Traveler Profile Management. Since its founding in 1995, companies in the MIDOCO Group have pursued a clear mission: to optimize the efficiency of workflow processes in business travel agencies, online and offline travel agencies, and tour operators through automation and integration with booking systems. All systems are PCI/DSS certified to ensure the highest security standards. MIDOCO Midoffice, as the leading software for travel organizations in Germany, processes annual travel sales worth more than 13 billion euros, including 7 million flight tickets, and is used daily by over 25,000 concurrent users. Umbrella.net Midoffice is a mid-office system for the Swiss travel industry and processes travel sales of over 2 billion CHF. The Umbrella Faces solution is currently used by 280 agencies in 68 countries and stores customer profiles of business travelers from over 80,000 companies worldwide. Umbrella Faces synchronizes these profiles between booking and HR systems, including GDS, OBTs, NDC platforms, and service providers. Together, the companies of the MIDOCO group employ 67 people at locations in Hamburg, Hilden, and Wetzikon. The group’s customers include well-known companies such as TUI, DER Reisebüro, DERPART, DER Touristik Suisse, Lufthansa City Center, Fello, Easy Avenues, Traveltrust, Dr. Tigges, CTM, Radius, GlobalStar, Uniglobe, Clarity, ATG, Kuoni, and ABB. MIDOCO is actively involved in various committees and working groups of the German Travel Association (DRV) and the Association of Internet Travel Distribution (VIR)